Privacy Policy

Greycode ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by Greycode LMS ("the App").

This Privacy Policy applies to our application, Greycode LMS, and its associated website https://lms.greycode.co.za/. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information you provide directly to us when you use our App.

• Account Information: When you register for an account (as a student, teacher, parent, or admin), we collect your name, email address, password, role, school affiliation, and grade level.
• Profile Information: You may optionally provide additional information for your profile, such as a profile picture or contact number (for teachers and parents).
• Educational Data: We collect information related to a student's academic progress, including grades, subjects, assessment scores, completed activities, and overall performance metrics.
• Usage Data: We automatically collect information regarding how you access and use the App, including device information, IP address, browser type, pages viewed, and time spent on the App.

2. How We Use Your Information

We use the information we collect for the following educational and operational purposes:

• To provide, maintain, and improve our App and educational services.
• To manage your account and authenticate your access.
• To track student progress and provide educational analytics to teachers, administrators, and linked parents/guardians.
• To communicate with you regarding updates, security alerts, and administrative messages.
• To respond to your comments, questions, and customer service requests.

3. Sharing of Information

We do not sell, rent, or trade your personal information. We only share your information in the following circumstances:

• With Authorized School Personnel: Student data is shared with authorized teachers and school administrators to monitor academic progress and facilitate the educational process.
• With Linked Parents/Guardians: A student's educational data is shared with their linked parent or guardian accounts.
• Service Providers: We may share information with trusted third-party vendors who assist us in operating our App (e.g., cloud hosting, email delivery), provided they agree to maintain the confidentiality of this data.
• Legal Requirements: We may disclose information if required to do so by law or in the good faith belief that such action is necessary to comply with legal obligations or protect our rights and safety.

4. Children's Privacy

Protecting the privacy of young children is especially important to us. Greycode LMS is designed for educational use by students, including those under the age of 13.

• We do not collect personal information from children without the consent of a parent, guardian, or authorized school official.
• Student accounts are typically provisioned by schools or teachers who have obtained appropriate consent.
• Parents and guardians have the right to review their child's personal information, request its deletion, and refuse further collection.

5. Data Security

We implement industry-standard security measures, including encryption and secure server hosting, to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the educational purposes outlined in this Privacy Policy, or as required by law or the student's school. When an account is deleted or the data is no longer needed, we securely delete or anonymize the information.

7. Your Privacy Rights

Depending on your location and role, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information.
• Restrict or object to our processing of your information.

To exercise these rights, please contact us using the information provided below, or reach out to your school administrator.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: